← Back to GrowCRGO

The questions

Fourteen questions for the chairman and board

Every question below rests on something the company has published itself, footnoted to its source. None asks the board to reveal anything confidential, and each can be answered in a sentence or two β€” the status under each shows whether it has been. They were sent to Freightos investor relations on September 9, 2026. If you're a shareholder, ask them yourself: write to Freightos investor relations or raise them on the next earnings call.

Growth

  1. 25–30%, or "20% plus"? Which is the 2027 target?

    The current investor presentation targets revenue "Growth of 25-30% per year" for 2027–2030,1 as the company's presentations have since February 2024.3 On the May 2026 earnings call the CEO said "a 20% plus growth trajectory in 2027 and beyond."2 The gap between the two numbers is the difference between a growth company and an average one.

    Which is the company's 2027 target β€” 25–30%, or "20% plus" β€” and does the board still stand behind the 25–30% framework?

    Asked September 9, 2026 β€” awaiting reply

  2. Is there a playbook for 20–30% growth β€” and why was it not run in 2026?

    25–30% a year is the company's own plan for 2027–2030.1 The delivery for 2026, as guided in August: revenue growth of 3–5%.17 On our arithmetic, growing this year at the rate promised for next year would have added roughly $4.6M of revenue and $3.4M of gross profit β€” about half of this year's guided adjusted EBITDA loss.5

    If the company has a playbook for 20–30% growth, why was it not run in 2026 β€” and what would it have done for 2026 EBITDA?

    Asked September 9, 2026 β€” awaiting reply

  3. Who is going to deliver the growth?

    The offices of CMO, CRO and SVP R&D have stood empty for months.6 A CFO was appointed on August 17, 2026, effective September 1 β€” the only executive hire in 2026 that we know of.18 The company's own leadership page lists three executives.12

    Who will deliver the growth guided for 2027, and by when will the remaining seats be filled?

    Asked September 9, 2026 β€” awaiting reply

  4. What is already in place for 2027?

    Enterprise sales cycles are long, and hiring the people who work them takes quarters, not weeks. Growth meant to appear in 2027 β€” a jump from the 3–5% now guided for 2026 to 20–30%1,17 β€” has to be built during 2026. Two-thirds of the year is gone.

    What headcount, sales capacity and pipeline are already in place for 20–30% growth in 2027 β€” and how much of that target does the board consider covered?

    Asked September 9, 2026 β€” awaiting reply

Strategy

  1. What did the Solutions-first pivot actually ship?

    A "Solutions-first strategy" was announced on February 23, 2026.7 The second quarter was the first executed entirely under it. Solutions revenue fell 4% year on year to $4.8M, after growing 3% a quarter earlier,10 while Platform revenue grew 19%.8,17 The CEO attributed the decline to "the execution gap identified during 2025"19 β€” a gap the company now says it had identified in 2025, before it made Solutions the first priority. Three months earlier he had told investors the Solutions pipeline was "approximately double what it was a year ago."2

    What has Solutions shipped since February, and what did a pipeline twice last year's size convert into? And if the segment's problem was an execution gap known in 2025, why did the board pivot the company toward it β€” and when will the fix show up in the numbers?

    Asked September 9, 2026 β€” awaiting reply

  2. If Solutions come first, why are all the KPIs Platform?

    Take the Solutions-first strategy7 at its word β€” a prioritization I don't support, but set that aside. The quarterly KPIs the company reports are Platform metrics: the July release on second-quarter KPIs is titled "Platform KPIs" and reports transactions and gross booking value, with no Solutions metric at all.9

    If Solutions now come first, why is no Solutions KPI reported quarterly β€” and what metrics should shareholders use to track the strategy the company chose?

    Asked September 9, 2026 β€” awaiting reply

  3. Platform is the part that's growing. Why pivot away from it?

    Second-quarter transactions were a record 458k, up 15% year on year; gross booking value a record $422M, up 33% β€” both above management's own expectations.9 Platform revenue grew 19%. Solutions revenue fell 4%.17 The board's February strategy puts Solutions first.7

    With the Platform growing 19–33% on every measure and Solutions shrinking, on what evidence does the board still rank Solutions first β€” and what would make it reverse that ranking?

    Asked September 9, 2026 β€” awaiting reply

  4. The EBITDA improvement is cost-cutting. What was cut?

    Adjusted EBITDA is guided to βˆ’$6.9M to βˆ’$6.4M for 202617 β€” about $4.6M better than 2025's βˆ’$11.2M.25 Almost none of that comes from the business: revenue is guided to grow 3–5%, worth roughly $0.9M of gross profit,25 and gross margin is down from its peak β€” 69.1% IFRS and 74.8% non-IFRS in Q3 2025, against 67.6% and 74.1% in Q2 2026, with neither peak regained in any quarter since.4,17 So roughly $3.7M β€” four-fifths of the improvement β€” is cost taken out,25 in the year promised as one of "operational discipline and execution focus."7

    What was cut β€” and how much of the sales, marketing and engineering capacity that 20–30% growth in 2027 depends on went with it? And when does gross margin get back above its Q3 2025 peak?

    Asked September 9, 2026 β€” awaiting reply

  5. What is the AI strategy?

    AI agents are beginning to price, quote and book freight β€” in our view the biggest opportunity, and the biggest risk, in front of the company. In February the board made Solutions β€” SaaS-shaped software β€” the first priority,7 at the moment the market began recognizing that AI agents commoditize exactly that kind of workflow software; by the second quarter the company was reporting "some pricing pressure on renewals" in Solutions.19 A neutral marketplace is what those agents will need to transact on, and the company's long-term framework sets out financial targets but no AI strategy.1

    Where does the board see AI changing how freight is bought and sold, how will Freightos lead that change rather than be displaced by it, and what is it investing today?

    Asked September 9, 2026 β€” awaiting reply

Governance

  1. Is the board running down the clock on shareholders' resolutions?

    On July 8, 2026, Zvi submitted three resolutions for this year's AGM in compliance with Article 19.5 of the company's articles, which required 120 days' notice.16 Other shareholders are interested in these resolutions. The board has already had more than two months to consider and confirm this straightforward matter of shareholders' rights, but has repeatedly declined to give a substantive response. This week its counsel said the board would consider the resolutions "at its next meeting" on or before November 4, which is day 120, and may leave just 14 days' notice for Zvi and other shareholders to review the response, before the proxy statement is mailed out, clearly insufficient time for any legal process.26

    Is the delay designed to leave shareholders too little time to enforce their right to a vote before the proxy mails? If not, why do three properly submitted resolutions take four months to answer? And will the board confirm now that shareholders will vote on all three, in full, by proxy and at the AGM?

    Asked September 9, 2026 β€” awaiting reply

  2. Why is a director disclosed as non-independent, with no explanation?

    The company's 2025 Form 20-F states that Mr. Michael Schaecher is not an independent director.11 Yet he is not listed as an executive officer in that filing11 or on the company's leadership page, as the other non-independent director is.12

    What relationship or arrangement makes Mr. Schaecher non-independent under the Nasdaq listing standards, and why has that relationship not been disclosed?

    Asked September 9, 2026 β€” awaiting reply

  3. What is the chairman accountable for?

    On his appointment in July 2025, the chairman said the board and he were "excited to continue to steer the company on its next chapter."15 Since then CRGO has fallen 62% (at the close of September 8, 2026, the day before this question was submitted) while the Nasdaq Composite is up about 25%,14 the executive team has thinned rather than grown,6 and his board term runs to 2028 unless shareholders cut it short.13

    What was the "next chapter" the chairman had in mind, by what criteria was its success to be judged β€” and what outcome, by when, should shareholders hold him to now, with what accountability if it is missed?

    Asked September 9, 2026 β€” awaiting reply

  4. Will the board support annual director elections?

    Freightos directors serve staggered three-year terms; the class elected in 2025 runs to 2028.13 Annual election of every director is the governance standard: "All directors should be elected annually. Boards should not be classified (staggered)," in the words of the Council of Institutional Investors, a position ISS and Glass Lewis share.24 Zvi has proposed resolutions to make that change, submitted July 8, 2026 under Article 19.5 of the company's articles, in time for this year's AGM.16

    When the resolutions come to a vote, will the board recommend that shareholders vote for them β€” and make itself more accountable, in line with best practice?

    Asked September 9, 2026 β€” awaiting reply

  5. What gets the shares to $15?

    In October 2025 the company adopted a new director compensation package in which most non-employee directors receive share options in three tranches, struck at $5.00, $10.00 and $15.00; two directors were granted a further 100,000 options each, on the same three strikes, in January 2026.20 The company priced the other half of that package off a share price of $3.24.20 The shares have not reached even $3.00 at any point in 2026, mostly trading well below $2.00.21 Revenue grew 3% last quarter, and the third quarter is guided to 1–2%.17

    On what basis does the board expect the shares to reach $15 β€” what growth, over what period, gets there? And if it does not expect that, what is the option component of director pay for?

    Asked September 9, 2026 β€” awaiting reply

If you would like to see these answered, register your interest β€” and put them to the company yourself.

Sources

  1. Freightos investor presentation, May 2026 β€” the current deck on the company's investor site: slide "Long-term operating model and financial trajectory β€” Management framework for 2027-2030" (transactions and GBV "Growth of 20%-30% per year"; revenue "Growth of 25-30% per year"; gross profit margin "70-80% (non-IFRS)") and slide "2026 a Transition Year" (FY 2026 revenue $30.2–31.4M, year-over-year growth 3%–6%; adjusted EBITDA βˆ’$6.9M to βˆ’$6.2M) (deck).
  2. Freightos Q1 2026 earnings call, May 26, 2026 β€” Pablo Pinillos, CEO and CFO: "we continue expecting to return to a 20% plus growth trajectory in 2027 and beyond", and, on the solutions pipeline, "we are seeing a stronger commercial momentum in our solutions pipeline, which is currently approximately double what it was a year ago" (transcript; Seeking Alpha; slides).
  3. Freightos Q4 2023 earnings call, February 26, 2024 (transcript, slides); Freightos investor presentation, February 2025 (deck); Freightos investor presentation, July 2025 (deck) β€” each setting out 25–30% annual revenue growth for 2025–2030.
  4. Freightos quarterly results, Q1 2023 – Q2 2026, as reported in the company's press releases and investor materials (Freightos financials). First-quarter platform transactions: 295.6k (2024), 370.9k (2025), 425k (2026). Quarterly gross margin, IFRS then non-IFRS: 69.1%/74.8% (Q3 2025 β€” the peak of both), 64.1%/72.7% (Q4 2025), 66.6%/73.5% (Q1 2026), 67.6%/74.1% (Q2 2026).
  5. Our own arithmetic, from the company's published figures and stated on the assumption that operating expenses are held flat β€” it is an illustration, not a company disclosure. FY 2025 revenue was $29.46M; FY 2026 revenue is guided to $30.4–31.0M, a midpoint of $30.7M. Growing 2026 revenue 20% instead would have produced β‰ˆ$35.35M, some $4.7M above the midpoint of guidance, and at the company's 73.8% first-half non-IFRS gross margin β‰ˆ$3.4M of additional gross profit β€” against guided full-year adjusted EBITDA of βˆ’$6.9M to βˆ’$6.4M. Sources for the inputs: q-src-4 and q-src-17.
  6. Executive departures and the absence of executive hires compiled from public sources (company announcements, regulatory filings, and public professional-profile updates). Roles are stated without names. A statement that we found no such announcement is not a statement that none exists.
  7. Freightos Q4 2025 earnings call, February 23, 2026. Ian Arroyo, Chief Strategy Officer β€” "This shift to a Solutions-first strategy is supported by a modular API-driven architecture"; and Udo Lange, Chairman of the Board, on the promise of "operational discipline and execution focus" (transcript; Seeking Alpha).
  8. Freightos quarterly segment revenue as reported in the company's quarterly results press releases β€” Platform revenue and Solutions revenue, reported separately each quarter (Freightos financials).
  9. Freightos press release, July 15, 2026, "Freightos Reports Platform KPIs for Second Quarter Exceeding Management Expectations" β€” Q2 2026 transactions of 458k, up 15% year over year, and GBV of $422M, up 33%, both described as above management's expectations (press release).
  10. Freightos first-quarter 2026 results press release, May 26, 2026, containing first-quarter 2026 Solutions revenue of $4.8M, up 3% year on year, and Platform revenue of $2.4M, and second-quarter 2026 guidance of βˆ’3% to 0% revenue growth β€” the guidance superseded by the reported quarter in q-src-17 (press release).
  11. Freightos Limited, Annual Report on Form 20-F for the year ended December 31, 2025, filed March 26, 2026 β€” Item 6.C ("Our Board of Directors has determined that each of our directors, except for Messrs. Pinillos and Schaecher, is independent") and Item 6.A, whose table of executive officers and directors lists Mr. Schaecher as "Director" only (filing). Mr. Schaecher was appointed to the board effective October 19, 2025 (press release).
  12. Freightos "Leadership and Governance" page, accessed August 2026 β€” a "Leadership" section listing three executives, and a separate "Board of Directors" section in which Mr. Schaecher is described as "CEO and Founder, mSc Avia Consulting GmbH" (page).
  13. Freightos proxy card for the 2025 annual general meeting held December 15, 2025, furnished to the SEC on Form 6-K on November 6, 2025: "To elect each of the following persons as a Class II Director of the Company for a three-year term expiring at the third succeeding annual general meeting of the Company (to be held in 2028): (a) Udo Lange (b) Rotem Hershko (c) Michael Schaecher" (proxy card).
  14. Nasdaq data: CRGO and Nasdaq Composite opening levels on July 28, 2025 (US$3.34 and 21,176.40) β€” the day the current chairman was appointed β€” against the closes of September 8, 2026, the last trading day before publication (CRGO US$1.27, βˆ’62%; Nasdaq Composite +25%).
  15. Freightos press release, August 4, 2025, "Freightos Expands Board of Directors, Adding Rotem Hershko and Appointing Udo Lange as Chairman" β€” Dr. Lange, on his appointment as non-executive chairman effective July 28, 2025: "the board and I are excited to continue to steer the company on its next chapter for end-to-end global freight digitization" (press release).
  16. Three resolutions for the 2026 annual general meeting, including one to move to annual election of directors, submitted by Zvi Schreiber to Freightos Limited on July 8, 2026 pursuant to Article 19.5 of the company's articles of association, 120 days ahead of the expected circulation of the proxy for the 2026 annual general meeting. Correspondence on file with the author.
  17. Freightos second-quarter 2026 results press release, August 17, 2026 β€” Q2 2026 revenue of $7.691M, up 3% on Q2 2025; Platform revenue $2.9M, up 19%, and Solutions revenue $4.8M, down 4%; IFRS gross margin of 67.6% for the quarter and non-IFRS gross margin of 74.1%; adjusted EBITDA of βˆ’$2.0M; guidance of 1–2% revenue growth for Q3 2026 and, for the full year, revenue of $30.4–31.0M (3–5% growth) and adjusted EBITDA of βˆ’$6.9M to βˆ’$6.4M (press release).
  18. Freightos press release, August 17, 2026, "Freightos Appoints Yaron Eldad as Chief Financial Officer" β€” appointment effective September 1, 2026 (press release).
  19. Freightos Q2 2026 earnings call, August 17, 2026 β€” Pablo Pinillos, CEO: "At the same time, solutions revenue declined 4%, reflecting the execution gap identified during 2025 in building a recurring revenue stream"; and, in the same prepared remarks on the Solutions segment, "New bookings were not sufficient to cover for the shortfall, and we are seeing some pricing pressure on renewals" (transcript; Yahoo Finance; Investing.com).
  20. Freightos Limited, Annual Report on Form 20-F for the year ended December 31, 2025, filed March 26, 2026 β€” Item 6.B, "Director and Executive Officer Compensation": the director compensation approved in October 2025 for the annual period beginning October 1, 2025, its table of RSUs, cash and options by director, footnote 1 ("Based on the 30-day average closing price of our Ordinary Shares leading up to September 17, 2025: $3.24 per share/RSU") and footnote 2 ("The 20,000 options granted to most non-employee directors are divided into three tranches, consisting of: 6,666 options with a $5.00 exercise price, 6,667 options with a $10.00 exercise price, and 6,667 options with a $15.00 exercise price"); and, immediately following that table, the further January 2026 grant to each of Mr. Hershko and Mr. Schaecher of 37,038 RSUs and "100,000 options to purchase Ordinary Shares, divided into three tranches, with the following exercise prices: 33,333 options - $5.00/share; 33,333 options - $10.00/share; and 33,334 options- $15.00/share" (filing).
  21. CRGO daily closing prices, Nasdaq. The last close at or above $5.00 was $5.15 on February 16, 2023; the shares began trading following the business combination completed January 25, 2023. In 2026 to date the highest close is $2.77 (January 16, 2026) and the shares have not traded at $3.00 or above on any day, closing or intraday.
  22. Freightos press release, August 19, 2024, “Freightos Acquires Shipsta, Expanding Comprehensive Digital Freight Procurement Solution” β€” consideration of approximately €4.5M in cash plus approximately 640 thousand Freightos shares; “Shipsta is expected to contribute approximately $800 thousand to Freightos’ revenue during the last four months of 2024, with a moderate negative impact on Adjusted EBITDA,” and “Revenue contribution in 2025 is expected to be between $4-5 million.” The release also states that the acquisition “supports its financial goals of achieving positive Adjusted EBITDA by the end of 2026 with available funds.” The transaction closed in August 2024, so 2025 was the first full year in which Shipsta was consolidated. The company has never disclosed Shipsta’s stand-alone result; the inference that consolidating it held back the 2023–25 adjusted EBITDA trend is ours, from the company’s own “moderate negative impact” and the timing (press release).
  23. Freightos Limited, Annual Report on Form 20-F for the year ended December 31, 2024, filed March 2025 β€” Note 5, Business Combinations: the Shipsta acquisition of August 16, 2024; consideration of $4,995 thousand; intangibles of $2,308 thousand (customer relations) and $1,230 thousand (technology) and goodwill of $2,546 thousand allocated to a cash-generating unit within the Solutions segment; acquisition-related costs of $283 thousand expensed in general and administrative expenses; 552,475 performance-based RSUs granted to Shipsta executives; and the IFRS 3 disclosure that “Shipsta’s revenue and loss included in the Company’s consolidated statement of profit or loss from the date of acquisition through December 31, 2024 were $760 and $(698), respectively” (US$ thousands). Intangible useful lives from the same filing: technology 5–7 years, customer relationships 5–10.33 years. The step from that disclosed stub to an annual drag on adjusted EBITDA, and the ex-Shipsta trend line, are our arithmetic, not a company disclosure (filing).
  24. Council of Institutional Investors, Policies on Corporate Governance, updated March 12, 2026, Β§2.1 "Annual Election of Directors": "All directors should be elected annually. Boards should not be classified (staggered)" β€” unchanged wording since at least the March 2022 edition (policy). Institutional Shareholder Services, United States Proxy Voting Guidelines β€” Benchmark Policy Recommendations, effective for meetings on or after February 1, 2026, "Classification/Declassification of the Board": "Vote against proposals to classify (stagger) the board" and "Vote for proposals to repeal classified boards and to elect all directors annually" (guidelines). Glass Lewis, 2026 Benchmark Policy Guidelines β€” United States, "Declassified Boards": "Generally, staggered boards are less accountable to shareholders than boards that are elected annually" (guidelines).
  25. Our own arithmetic, from the company's published figures β€” an illustration, not a company disclosure. FY 2025 adjusted EBITDA was βˆ’$11.243M; the FY 2026 guidance of βˆ’$6.9M to βˆ’$6.4M has a midpoint of βˆ’$6.65M, an improvement of β‰ˆ$4.6M. FY 2025 revenue was $29.46M; FY 2026 revenue is guided to $30.4–31.0M, a midpoint of $30.7M, an increase of β‰ˆ$1.24M, which at the company's 73.8% first-half non-IFRS gross margin is β‰ˆ$0.9M of additional gross profit (adjusted EBITDA is a non-IFRS measure, so the non-IFRS margin is the relevant one; it was 73.7% for FY 2025, so margin contributes nothing). The remaining β‰ˆ$3.7M, about four-fifths of the improvement, can only be operating expense taken out. A second reading, from the 2023–25 trend rather than the single-year change, reaches the same place: the trend points to β‰ˆ βˆ’$7.3M for 2026, but it carries the loss acquired with Shipsta in August 2024 (22, 23); removing an acquired loss of that order from both ends leaves the trend at β‰ˆ βˆ’$5.5M against an ex-Shipsta guidance of β‰ˆ βˆ’$5.45M, so the 2026 guidance is on trend, not ahead of it. Inputs: q-src-4 and q-src-17.
  26. Correspondence between Zvi Schreiber and Freightos Limited concerning the July 8, 2026 request under Article 19.5. The company's letter of July 28, 2026 reserved the right to "omit, exclude, revise, summarize, characterize or respond to" the resolutions "to the fullest extent permitted by applicable law." The September 4, 2026 letter from the company's Cayman counsel stated that the board "intends to consider your client's request at its next meeting" and will give "at least 14 days' notice of its decision" before any AGM materials are circulated. On September 7, 2026 the company's counsel informed the author's counsel that the board will consider the request on or before November 4, 2026 β€” the 120th day counting from July 8, when it was submitted. Correspondence on file with the author.